Acquarello Swiss Quality Hotel
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What Guests Say
You simply can’t beat the value for money this hotel offers. The location is unbeatable — right next to the funicular that connects directly to the Lugano main SBB station (and possibly other destinations, though I only used it for the station). There’s also a wide variety of restaurants and shops just steps from the hotel. Despite its compact size, the hotel has a great little gym, and my room — which faced the funicular — was surprisingly quiet. I slept like a baby! If you're a light sleeper, the hotel thoughtfully provides earplugs and a welcome chocolate in the room. A really nice touch: I received the Ticino Ticket by email on the day of arrival, giving me free access to most public transportation and discounts at various attractions. But what truly made my stay exceptional was the incredibly friendly and helpful staff at the front desk. Thank you all for your kindness, thoughtful touches, and excellent recommendations — you made my visit even more memorable!
Ava
July 2025
Everything is very beautiful, raffined and leggiero :) Breakfast, details of decoration in the room, incredibly good location (beautiful shops in vicinity :) ), and a calm night inspite of its position on a square of the town's centre. I even managed to swim in the lake, not far from the hotal location. The hotel stored the luggage for free after my check out!
Vera
July 2025
The location is relatively convenient. It's *right* next to the funicular for lugano central station. The HVAC was amazing and the bed was comfortable. The restroom was one of the better layouts. They had lots of free value adds. Breakfast was one of the better ones. Less than 10 minutes alking distance to basically everything you could need.
Jacob
June 2025
What a lovely hotel in the heart of the city. So conveniently located downtown, right above /on the funicular station, and still quiet - so easy to get up/down to the train/bus station in less than 5 minutes. Conveniently located right next to the lake, park, historical old town, restaurants, stores. So tidy and clean, and thoughtful. My room was tiny with some window over the roof view, but so ergonomic and comfortable, Breakfast was delicious with quite a variety. But most of all - hotel staff, so polite, courteous and welcoming. I loved my little treat upon arrival and safety kit in the room with complimentary water too.
Nataliia
November 2024
The location is great. The funicular in the train station stops right at the entrance to the hotel so you dont have to lug your suitcases very far. The hotel is right in the Old Town and it is a 5 minute walk to all the reataurants and waterfront. Breakfast was good and the front desk staff spoke excellent English and were helpful. Our room was a little small but clean with coffee making, a fridge and AC.
Richard
September 2024
Great value for money! I frequently travel to Lugano by train for work, and this hotel couldn’t be in a better location. It’s a three-star hotel, so don’t expect a palace, but it is clean, and the staff is very efficient. The location is truly unbeatable. It’s right at the funicular station, so you can hear it a bit, but it’s much quieter than if there were a road nearby. With the funicular, you’re just a five-minute ride to the train station and only two minutes to the city center.
Nicolas
September 2024
Great location! Right next to the funicular stop. Super convenient. It’s close to everything: restaurants, lake, park, lido. Breakfast is great. Hotel is sweet that it made a few videos to show how to get to the hotel by funicular, by car, or on foot.
Lee
August 2024
The room was extremely clean and relatively inexpensive for Switzerland. The hotel was convenient to the train station, and right next to the lower station of the funicular. The desk manager was very helpful. The included breakfast was good, including hard boiled eggs, croissants, toast, jam, cereal, whole milk, juices, coffee, tea and yogurt.
Robert
May 2024
Location for me is ideal! friendly, competent staff, great hot showers, more than decent breakfast modest size room adequate for solo travelers, as I was, a bit tight for two sauna available for reasonable extra charge
Scott
March 2025
I loved everything about it! The room was spacious and clean and the bathroom was large as well. I had a lovely view into the garden which was gorgeous. I also had the breakfast and it was delicious with plenty of options. The hotel itself is in a perfect location and I absolutely wish I stayed in Lugano longer just to enjoy this hotel. I spent all morning inside until check out at 11am because it was so comfortable.
Melody
May 2025
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